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  • Customer Support & FAQ's

    Customer Support & FAQ's

    As a small business we are happy to assist our customers:

    • by phone during our normal working hours (10:00 am to 5:00 pm Pacific Time).
    • by email during open hours and limited hours thereafter

    Contact Us

    Mailing Address
    PO Box 284
    Coupeville, WA 98239

    Store Location
    15 Coveland Street
    Coupeville, WA, 98239
    Phone: 360-544-4132
    Toll Free: 877-242-7716
    Email: [email protected]

    Western Sun Lavender is the new name of the farm that we sold to an awesome couple.




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    Lavender Wind

    15 Coveland St. #284
    USA Open in Googlemaps

    Located on Whidbey Island

    Frequently asked questions


    1.1 How quickly do you ship orders?

    Typically, your order is packed and shipped they day we receive it if it comes in by noon that day. If it comes in later we try to get it out that day, but afternoons are busy at the shop, so it's not a sure thing.

    1.2 Why do you only use USPS and UPS?

    We live in a remote location and it costs money to get services to pick up orders, so we have chosen these two because they are either the most convenient or careful ones. If there is a reason you need the shipping to be FedEx, you can place the order with us over the phone and we will try to accommodate the shipping service request.

    1.3 Do you ship plants?

    No, we can't ship plants. To do that successfully requires both a significant investment in facilities to pack them safely and a knowledge of shipping laws of live plant materials. Our nursery operation is too small for that.


    2.1 Why are there so many different lavender essential oils in your catalog?

    On our farm we grow 17 kinds of lavender. Most of those we don't distill, but the ones we do distill we do separately, by variety. We think it is amazing that lavender comes in so many different scents, and they contain a differing profile of constituents. This is a relatively rare opportunity to get lavender essential oil by variety. We do have some blends that we put together. They are blends of lavenders that either we like, or are a combination of small batch of lavenders that are similar to each other.

    Lavender Wind 4.87 / 5 - 4400 Reviews @ Yotpo